American Courier

American Courier:
ARGENTINA
Company Profile
American Courier is an Argentine company specializing in door-to-door delivery of packages and documents worldwide.
2019
the year our collaboration began
+15
years of experience
Context
Prior to 2019, American Courier faced challenges with repetitive and extensive operational workflows, making it difficult to maintain control over their activities. Seeking to improve efficiency and operational tracking, they decided to find a more automated solution. Currently, they have implemented Flokzu across various areas of their organization, including Operations, Customer Service, Administration, and Sales. Since the change, “we have experienced improved processes and automation, enabling us to provide a better service in less time”.
Ignacio Castilla (owner)

Flokzu is the fundamental technological tool in our production and administrative process.
Ignacio Castilla (owner of American Courier)
Results achieved
Digital transformation
They have transitioned away from using Excel spreadsheets and email, adopting automation and optimization of their processes.
Business growth
We have increased our operations by 50% with the same workforce.
Ignacio Castilla (owner)
Time reduction
The implementation of Flokzu has significantly reduced working time and improved organization, control, and tracking of operations.
Ignacio Castilla (owner)
Cost reduction
Flokzu has allowed us to achieve significant cost savings, enabling us to offer better prices to our customers and enhancing our competitiveness in the market.
Ignacio Castilla (owner)
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