Combining CRM and BPM: The Ideal Pair for Collection Management


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Combining CRM and BPM: The Ideal Pair for Collection Management

Combining CRM and BPM: The Ideal Pair for Collection Management

In the modern and fast-paced business world, efficiency and productivity are key to staying ahead. One way businesses are achieving this is through combining Customer Relationship Management (CRM) and Business Process Management (BPM). When used together for collection management, these two systems become an ideal pair that can revolutionize how your business operates.

Why Combine CRM and BPM?

CRM focuses on managing a company’s interaction with its customers, while BPM is all about improving business processes. By combining these two systems, businesses can streamline their collection management processes, improving productivity and customer satisfaction in the process. This innovative approach allows companies to have a 360-degree view of their customers and their interactions, while also ensuring that business processes are as efficient as possible.

The Benefits of Combining CRM and BPM for Collection Management

When CRM and BPM are used together for collection management, the benefits are manifold. This combination allows for better tracking and managing of customer interactions, improved efficiency in collection processes, and a reduction in errors. This can result in improved customer satisfaction, increased revenue, and a more streamlined business operation.

How Flokzu Can Help

At Flokzu, we understand the critical importance of efficient processes in businesses. That’s why we are dedicated to providing comprehensive solutions for business process automation (BPM). Our platform is designed to integrate seamlessly with your existing CRM system, creating a powerful combination that can transform your collection management processes.

Moreover, Flokzu offers a unique solution for Financial Automation which is designed to streamline and automate financial processes. This can help businesses reduce errors, improve efficiency, and ultimately save money.

Take the Next Step

Are you ready to revolutionize your collection management processes? If you’re a company that doesn’t automate processes, or you’re considering changing your current platform, we invite you to schedule a free consultancy. During this session, we’ll demonstrate how Flokzu’s platform can seamlessly integrate with your CRM system, and show you the many benefits of combining CRM and BPM for collection management.

Don’t wait to start enjoying the benefits of combined CRM and BPM. Schedule a free consultancy with Flokzu today and take your collection management processes to the next level.

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Sobre el autor

Picture of Juan Moreno

Juan Moreno

I have been an entrepreneur, founder, and investor in tech companies since 2001, with a B2B vision and a focus on innovative technologies. What do I talk about? I concentrate on applied computer technology as a tool for efficiency and effectiveness in real organizations. In particular, I specialize in the digitalization and management of business processes, involving aspects of process automation, artificial intelligence, and no-code tools. I always apply a pragmatic approach, prioritizing the effective application of technologies in real businesses. My background: I am a Computer Engineer, with a PhD in Software Engineering and an MBA. I have been a university professor since 2002, currently teaching undergraduate, postgraduate courses, and giving lectures. As an entrepreneur, I founded 5 technology companies and am an angel investor in others. I am a recipient of the National Innovation Award, with dozens of academic publications and two books. My role at Flokzu: I currently serve as the Chief Strategy Officer, where I am responsible for the medium and long-term strategy of the product and the company. Part of my role is to evaluate technological trends and their incorporation to ensure that Flokzu becomes increasingly useful to our clients. It also involves understanding the reality and needs of our customers to ensure a perfect fit with what Flokzu offers. Finally, my job also includes evangelizing the discipline of Business Process Management and no-code technologies worldwide through publications, conferences, workshops, or complete courses.

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