Evaluating Organizational Culture: The Crucial Role of BPM in Assessment


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Gone are the days when businesses relied solely on manual processes and human intervention. In today’s dynamic business landscape, organizations are continually seeking ways to enhance their efficiency and productivity. One proven method to achieve this is through Business Process Management (BPM). But how does BPM tie in with the organizational culture, and why is it critical in evaluating it? Let’s delve into this.

Understanding Organizational Culture and BPM

Organizational culture refers to the shared values, beliefs, and practices that shape how an organization operates and interacts with its stakeholders. It’s the ‘soft’ side of the organization, often intangible yet significantly influential on the overall business performance.

On the other hand, BPM is a systematic approach to improving an organization’s business processes. It focuses on aligning all aspects of an organization with the wants and needs of clients. BPM promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.

At its core, the synergy between BPM and organizational culture lies in the understanding that for any process change to be successful and sustainable, it must be deeply rooted in the culture of the organization. Therefore, evaluating organizational culture is a critical first step in implementing BPM.

The Crucial Role of BPM in Assessing Organizational Culture

BPM plays a pivotal role in assessing organizational culture. Firstly, it helps identify the existing business processes and how they align with the organization’s cultural values. This includes understanding how decisions are made, how communication flows, and how tasks are executed. Secondly, it helps identify gaps and areas of improvement in the existing processes in line with the desired organizational culture.

Through process mapping and analysis, BPM can highlight cultural attributes that may be hindering process efficiency. For instance, a culture that does not encourage open communication may result in bottlenecks and inefficiencies. Similarly, a culture resistant to change may struggle with the adoption of new technologies or processes.

Lastly, BPM can guide the transformation of organizational culture. By redesigning processes that align with desired cultural values and by promoting a culture of continuous improvement, BPM can help shape an adaptive and high-performing organizational culture.

Optimizing Business Processes with Flokzu

Implementing BPM can be a daunting task, given its comprehensive nature. However, with the right tools like Flokzu, it becomes manageable and rewarding. Flokzu is a cloud-based BPM suite that helps organizations automate their workflows, thus improving process efficiency and productivity.

With Flokzu, you can easily map out your business processes, identify bottlenecks, and implement improvements. It allows for real-time tracking and reporting, ensuring transparency and accountability in your processes. Plus, the solution is highly customizable, enabling you to tweak your processes based on your unique organizational culture and business needs.

Moreover, Flokzu offers flexible pricing plans to cater to your organization’s size and budget. Whether you’re a small business or a large enterprise, Flokzu has got you covered.


To sum up, BPM is not just about improving processes; it’s about aligning these processes with your organizational culture. By evaluating and understanding your culture, you can implement BPM that truly resonates with your organization, leading to sustainable improvements and business growth.

Start your journey towards business process optimization with Flokzu and experience the transformative power of BPM. Remember, a successful business is one that continually evolves its processes in line with its culture and market dynamics.

Ready to take the leap? Schedule a free demo of Flokzu today and discover how your organization can benefit from efficient and automated workflows. It’s time to redefine your organizational culture and propel your business to greater heights.

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Sobre el autor

Picture of Rafael Cejas

Rafael Cejas

I am Rafael Cejas. I advise medium and large companies in the field of information technology. My passion lies in enhancing the competitive advantage of organizations through digital transformation, an essential pillar for the survival and success of any company in the current era. Key Topics: essentials in adopting digital transformation and specifically business process automation in the corporate world. From effective strategies to real experiences I've lived through, each publication aims to provide practical information and tangible solutions. Professional Experience: With a career spanning 9 years, I have advised companies of various sizes, focusing on process optimization and the implementation of cutting-edge technologies. My experience ranges from commercial leadership in leading companies to consulting on BPM and CRM software implementation to managing teams in digital transformation projects. Contributions at Flokzu: Currently, I serve as the LATAM Commercial Supervisor at Flokzu, where I lead initiatives to drive digital transformation through innovative technological solutions. I actively collaborate in creating strategies that allow companies to fully leverage Flokzu's tools to automate and efficiently manage their processes. Education and Training: Postgraduate degree in Information Systems of Organizations and IT Business Management at FCEA - Faculty of Economics and Administration. Bachelor's degree in Business Administration and Management at FCEA - Faculty of Economics and Administration. Various courses and workshops on leadership, project management, digital marketing, and sales.

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