In general, Flokzu does not offer a refund or credit on a purchase, except for very exceptional situations that will be resolved exclusively at the discretion of Flokzu. If you would like to request a refund or credit you should open a help request and we will assess refund or credit requests on their merits. There is generally no obligation to provide a refund or credit in situations like the following:
a. You have changed your mind about the purchase:
b. you bought licenses by mistake.
C. you do not have sufficient expertise to use the software;
d. you ask for goodwill.

If we decide to issue a refund or credit, this will generally be done using the same manner used to make the purchase.
If you dispute any charges you must let Flokzu know within sixty (60) days after the date that Flokzu invoices you.