BPM Tools: Transforming the Client Relationship in Collections


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BPM Tools: Transforming the Client Relationship in Collections


In the highly competitive world of collections, transforming client relationships is not just an option, it’s a necessity. One way to achieve this transformation is through the use of Business Process Management (BPM) tools, which can streamline operations, reduce errors, and enhance customer interactions. In this article, we will explore how BPM tools like Flokzu can revolutionize your collections process and improve your client relationships.

The Power of BPM Tools

BPM tools are designed to automate, model, implement, and optimize business processes. They enable businesses to manage and control their operations better, resulting in improved efficiency and effectiveness. In collections, these tools can automate routine tasks, track progress, and facilitate communication, amongst other things. This leads to more timely collections, fewer errors, and ultimately, happier clients.

Transforming Client Relationships

By using BPM tools to manage collections, businesses can transform their client relationships. Automation can eliminate the need for manual follow-ups, reducing the risk of missed payments and disputes. Furthermore, by streamlining the collections process, businesses can provide a more seamless and hassle-free experience for their clients. This can lead to improved client satisfaction and loyalty, which are key to long-term success in collections.

Flokzu: Your Partner in Process Automation

Flokzu is a leading provider of BPM tools that are designed to automate and optimize business processes. With Flokzu, you can automate your collections process, reducing the time and effort required to manage and track payments. In addition, Flokzu’s BPM tools can be integrated with your existing systems, providing a seamless and efficient collections process.

Embracing Financial Automation

Embracing Financial Automation can be a game-changer for your collections process. Automating your financial processes can eliminate errors, reduce costs, and improve accuracy. With Flokzu’s advanced BPM tools, you can easily automate your collections process, leading to improved client relationships and better business outcomes.


In the modern collections landscape, BPM tools are more than just a nice-to-have. They are essential tools that can transform your client relationships and drive business success. By automating and optimizing your collections process, you can provide a superior client experience, reduce errors, and improve efficiency. Flokzu, with its powerful BPM tools and commitment to financial automation, can be your partner in this transformation.

Take the Next Step

Ready to transform your collections process and improve your client relationships? Schedule a free consultancy with Flokzu today. Discover how our BPM tools can revolutionize your collections process and help you achieve your business objectives. Don’t wait – take the first step towards a better collections process today.

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Sobre el autor

Picture of Juan Moreno

Juan Moreno

I have been an entrepreneur, founder, and investor in tech companies since 2001, with a B2B vision and a focus on innovative technologies. What do I talk about? I concentrate on applied computer technology as a tool for efficiency and effectiveness in real organizations. In particular, I specialize in the digitalization and management of business processes, involving aspects of process automation, artificial intelligence, and no-code tools. I always apply a pragmatic approach, prioritizing the effective application of technologies in real businesses. My background: I am a Computer Engineer, with a PhD in Software Engineering and an MBA. I have been a university professor since 2002, currently teaching undergraduate, postgraduate courses, and giving lectures. As an entrepreneur, I founded 5 technology companies and am an angel investor in others. I am a recipient of the National Innovation Award, with dozens of academic publications and two books. My role at Flokzu: I currently serve as the Chief Strategy Officer, where I am responsible for the medium and long-term strategy of the product and the company. Part of my role is to evaluate technological trends and their incorporation to ensure that Flokzu becomes increasingly useful to our clients. It also involves understanding the reality and needs of our customers to ensure a perfect fit with what Flokzu offers. Finally, my job also includes evangelizing the discipline of Business Process Management and no-code technologies worldwide through publications, conferences, workshops, or complete courses.

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